Terms & Conditions


The terms: “BACELONA GREAT TOURS” or “us” or “we” or “our company” – refers to the company or the owner of the website. The terms: “you” or “your group” – refer to the users/ viewers/clients of our website.

Confirming a tour with BARCELONA GREAT TOURS means that you agree with the following Guidelines and Booking Policy:

Availability and tour type

BARCELONA GREAT TOURS puts its best effort to provide the contracted service on the day chosen by you. If this is in anyway impossible however, we reserve the right to change the tour date to any date between your arrival and departure, to be mutually agreed between both parts. BARCELONA GREAT TOURS is obliged to inform you on such a change per e-mail, or telephone provided on the booking process.

We will be happy note a request for a particular driver/guide for our private tours but cannot guarantee their availability. 

If your group, including you, is smaller than or equal to 6 persons, BARCELONA GREAT TOURS might consult you with the option of occupy the remaining seats with other clients.

Guidelines for the day of the tour

The group representative (person making the booking) shall be deemed to have accepted the following conditions on behalf of the tour party. Representative is responsible for passing any relevant information received from BARCELONA GREAT TOURS as well as all issued travel vouchers tickets (if apply) to each passengers of the party.

Occasionally, some sites, streets, circuits or attractions will close or change opening hours without warning or advance notice. While we regret these inconveniences, we are not responsible for them. We do our best to stay up-to-date with closings at all sites. Sometimes but not often, they will close without notice. In these rare cases, your guide will modify the itinerary and give you as complete a tour as possible working with the circumstances given. 

Whenever a participant departs from the group during the tour, it should establish a meeting point location and time. If a participant gets temporarily lost, they must remain still and contact with driver or guide – normally the contact will be provided by e-mail a few hours before the tour starts. They can also contact our emergency number (shown on our contact page). 

Barcelona Great Tours works all year and in all kinds of weather. Weather conditions will not be a reason to cancel a tour. In the case of heavy rain, please bring suitable rain gear. In case a tour is jeopardized or impossible due to force majeure, weather events, political disturbances or strikes, tours can be canceled if we believe it is necessary.

The dress code at the Sagrada Familia, Montserrat Monastery or Girona’s Cathedral isn’t usually too strict, but they have occasionally banned access to people wearing short skirts or shorts, deep necklines or open backs. To enter the Cathedral of Saint Eulalia you need to cover your shoulders and your skirt or pants must be long to your knee.

If you or someone in your party has walking or mobility issues, or if you are travelling with children, the pace of the tour is likely to slow down and there might not be enough time to cover everything in the suggested itinerary. No refunds will apply in such case. 

You grant us the irrevocable, sub-licensable right and authority to use your name, likeness, photograph and/or picture for any and all commercial or noncommercial purposes now known or later developed in perpetuity throughout the universe without further obligation or compensation to you;

Security, theft, and damage

BARCELONA GREAT TOURS and our freelance drivers, guides, employees, agents, contractors, sub-contractors, insurers and tour escorts cannot be held responsible for any costs resulting from theft of, loss of, or damage of goods, or personal damage occurring during the time that you use any of our services. By contracting any of our services, you assume the total responsibility of such costs, and that of contracting a travel insurance to cover, to a certain or any amount, these expenses. 

BARCELONA GREAT TOURS and our freelance drivers, guides and tour escorts cannot be held responsible for any kind of food/ beverages consumed during the tours OR any public or private transport taken that are not included in the final price (unless specified).

Waiver and Release of Claims

By virtue of purchasing one of our tours you warrant and agree that:

You are in good health and suffer from no minor or serious physical or mental injury, illness or disability that would make you especially susceptible to injury or disability while performing any activity 

You fully comprehend and accept all of the risks associated with your participation in the Tours including, without limitation, exposure to unfavorable weather conditions, food sickness, injuries (e.g., without limitation, those arising out of self-inflicted accidents or mishaps, other participants, automobiles, pedestrians and the like) and death;

You desire to participate in one of our tours and your participation in the tours is at your own sole risk. You, on behalf of yourself and/or any person or entity claiming through or on your behalf, hereby forever and unconditionally release and discharge the company, the company’s related and affiliated entities, the present and former employees, owners, officers, members, managers, partners, contractors, sub-contractors, insurers, representatives and agents of the foregoing (including, without limitation, Armando de Pedro-Juan Gil, Flavia Joachim Zedan and Armando de Pedro-Juan Gil S.L U.) (collectively, “released parties”) from any and all claims, actions, damages, liabilities, losses, costs and expenses in any way arising out of, or resulting from, your participation in the tours, including, without limitation, any and all claims, actions, and liabilities for death, injury, loss or damage to you, to anyone else, or to any property, regardless of whether or not such injury, loss or damage was caused by the negligence or willful conduct of the company or any of the released parties. You, on behalf of yourself and/or any person or entity acting through or on your behalf, further agree to defend and indemnify the released parties, and to hold the released parties harmless, from any and all liabilities, claims, actions, damages, expenses (including, without limitation, attorney’s fees) and losses of any kind or nature whatsoever in any way arising out of, or resulting from, your participation in the tours;